Health Benefits

Where to Go for Care

Pick the right care setting and save time and money.

Choosing the right place for care can save you time, money, and hassle. Your medical plan offers a range of options to meet your needs.

Remember to save the emergency room for serious or life-threatening situations.

Nurse Line

Identifying symptoms and deciding next steps

How you’re seen
Virtual
Cost
No cost
Wait time
No wait time

Telehealth

Minor illnesses, prescriptions, and concerns

How you’re seen
Virtual
Cost
Low or no cost
Wait time
Low wait time

Primary Care

Preventive care and chronic conditions

How you’re seen
Virtual or in-person
Cost
Low cost
Wait time
Low wait time

Urgent Care

Issues needing prompt attention, like sprains or stitches

How you’re seen
In-person
Cost
Mid cost
Wait time
Mid wait time

Emergency Room

Only true emergencies

How you’re seen
In-person
Cost
High cost
Wait time
High wait time
See a doctor 24/7 from the comfort of home

Virtual Care

Get convenient care from the comfort of home. Virtual care lets you connect with a board-certified doctor in 10 minutes or less using your smartphone, tablet, or computer.

Doctors are available 24/7 to diagnose and treat common conditions, such as:

  • Allergies
  • Cold or flu
  • Ear pain
  • Rashes
  • Pinkeye
  • Sinus infections

Telehealth appointments are also available through El Rio Health.

Free or low-cost care

Local Care Clinic

El Rio Health

UNS employees and their eligible family members can access low-cost or free medical care through El Rio Health in downtown Tucson. If you’re enrolled in a UNS medical plan, the cost will depend on your medical plan and the type of services you receive. Visit elrio.org for locations and hours.

Questions?

Virtual Care

Telehealth from AZ Blue

Local Care Clinic

El Rio Health